"When you're doing union negotiations, it doesn't matter who you're working with, that group across the table is your employer and the financial agent, and you have to be able to work together. And you have to be able to talk. Because they hold the cards. And if you're not willing to do it, the only thing that's holding you up is legislation, which can go at any time."

"I'm not a meeting-goer, I try to avoid them at all costs if I possibly can. I went to one of those meetings and it was mostly guys, and they were all really into maps and routes, and that's totally not what I was into. But I was completely won over by the passion and the integrity and the willingness to sacrifice so much in order to make this city a better place to bike in."

"Because cycling was given a low priority within engineering culture, it was given to the junior engineers who had just come out of university. They were more interested in actually doing something, and didn't mind ruffling some feathers. And that's helped create that culture change."